Privacy policy

Collection and use of personal information

  • The Hospital collects personal information through fair and lawful means.
  • The Hospital uses personal information as necessary for purposes of business execution within the extent of the purpose of use identified when collecting it.
  • The Hospital will not leak personal information through such means as removal or transmission from the Hospital.

Provision of personal information to third parties

The Hospital will not provide personal information to third parties without the prior consent of the individuals concerned, except as stipulated in laws and regulations.

Control of personal information

The Hospital takes the appropriate security measures to address such risks as those of unauthorized access to and loss, damage, unauthorized alteration, or leakage of personal information. It responds swiftly and appropriately to any incidents.

Disclosure, correction, cessation of use, and deletion of personal information

The Hospital acknowledges that the individuals concerned by personal information have the right to demand its disclosure, correction, cessation of use, and deletion and swiftly accepts and accommodates any such demands.

Organization, structure

The Hospital appoints staff responsible for managing the protection of personal information and manages such information properly. It also trains Hospital staff regarding the methods of protection and the proper management of personal information and strives to handle personal information properly in everyday business operations. The Hospital uses patients' personal information for the following purposes only and handles it securely.

The purposes of using personal information in the hospital

  1. Health care services provided to patients
  2. Health insurance administration
  3. Management of hospital wards such as admission and discharge
  4. Accounting and finance
  5. Reports of medical accidents, etc.
  6. Cooperation for hands-on medical training in the hospital
  7. Case studies aiming to improve the quality of medical care in the hospital
  8. Other managerial and administrative tasks concerning patients
  9. The use of patients’ full names to ensure medical safety and confirm the identity of patients
  10. The use of full names when paging patients in the hospital. (If you have a problem with this, please contact the Cashier’ s Window.)
  11. Medical care, etc. within the facility of same group
  12. Medical studies and research (data on patients are anonymized so that they will not be personally identified).

The purposes of providing personal information to third parties

  1. Collaboration with other hospitals, clinics, maternity hospitals, pharmacies, home-visit nursing care, etc.
  2. Responses to inquiries from other medical institutions
  3. Requests for opinions and advice regarding patients’ medical care, etc. from other doctors, etc.
  4. Outsourcing of laboratory testing, kitchen operations, etc.
  5. Provision of information on the patient’ s condition to his or her family members
  6. Provision of medical fee receipts to review and payment facilities
  7. Responses to inquiries from review and payment facilities or insurers
  8. Notification of results of medical checkups commissioned by companies, etc.
  9. Inquiries or reports to medical professional organizations and insurance companies related to medical professional liability insurance
  10. Other uses for health insurance administration for patients
  11. Basic materials to maintain and improve medical and nursing services
  12. Provision of information to external auditing organizations
  13. Provision of information to welfare offices
  14. Medical care, etc. within the facility of same group
  15. Medical studies and research (data on patients are anonymized so that they will not be personally identified).
  16. Provision of information to medical travel support firms entrusted to handle arrangements for treating non-Japanese patients who lack Japanese public medical insurance
If you have a problem with any of the above, please talk to our reception staff about it. Otherwise, we will handle your personal information in accordance with the above purposes. In addition, it is possible for you to withdraw or change your consent at any time after you have given it.
IWAI MEDICAL FOUNDATION

We, Iwai Group, have four medical and welfare facilities in Tokyo, Japan

© Iwai Medical Foundation